Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is included in checkout page.
Shipping fee information is included in checkout page.
In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays.
As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.
We provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. We have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.
In these two conditions, you should pay for the extra shipping fees. However, the costs may differ according to the following factors:
Weight and dimensions of package.
We offer buyers special shipping discount all the time. Besides, you can get extra rewards on shipping when you buy multiple items or spend a certain amount.Meanwhile, we often have free shipping service event, customers can enjoy free shipping if the orders meet the event condition.
The location the package is shipped to (also called the destination country or region) .
1. About customs & import tax
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you have questions or requests about tax, please contact our customer service email:firstname.lastname@example.org
If the items are detained by customs, who is responsible for clearance of the items?
If the items are detained by Customs after the ship left the seller's country, the buyer is requested to deal with it.
If a very large order is delivered from China to my country, will customs seize my order?
Yes, it is possible. We suggest you ask the customer service in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.
If custom duties are incurred, who is responsible?
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies.
Coochic can ship single item samples or large orders to WORLDWIDE.
You'd better note the import tax condition in your own country before ordering.
Following is a list of different countries which we can deliver our products to:
Antigua And Barbuda
Central African Republic
Democratic Republic of the Congo
Cote D Ivoire
Curacao Island (Netherlands)
The Federation of Saint Kitts and Nevis
Northern Mariana Islands
Papua New Guinea
Saint Pierre And Miquelon
Sao Tome And Principe
Serbia and Montenegro
Trinidad and Tobago
Turks And Caicos Islands
United Arab Emirates
Virgin Islands （US）
Virgin Islands （British）
Wallis And Futuna Islands